FAQ

Do you offer exchanges or refunds?
Yes, we accept exchanges or refunds only in the rare case of a manufacturing flaw or . Please contact us within [4 days] of receiving your order with photos of the issue, and we’ll assist you right away

Can I exchange my order if the size doesn’t fit?
Yes, we want you to feel perfectly comfortable in your Femme pajamas. If the size isn’t right, you can request an exchange within [4 days] of receiving your order, provided the item is unworn, unwashed, and in its original condition.

How can I choose the right size?
We provide a detailed size guide with every product to help you find your perfect fit. If you need our Size chart connect with us on femme.official on Instagram 

How long does delivery take?
Orders are usually delivered within [3-7 working days], depending on your location. You’ll receive a confirmation message with tracking details once your order is shipped.

What payment methods do you accept?
We accept [Cash on Delivery / Visa / InstaPay / Vodafone Cash ].