Exchange & Refund Policy

At Femme, we are committed to ensuring your comfort and confidence with every piece you wear. Each pair of our pajamas is crafted with care, and we stand behind the quality of our products.

As part of this promise, we accept exchanges or refunds exclusively in the rare event of a manufacturing flaw or defect.

Our Policy:

Requests for exchange or refund must be made within [4 days] of receiving your order.

Items must be unworn, unwashed, and returned with all original packaging and tags attached.

Upon inspection, if a flaw or defect is confirmed, you may choose between:

An exchange for the same style (subject to availability), or

A full refund issued through your original payment method.

Note: Kindly note that if the package is opened but not received, the shipping cost will be charged to the customer.

How to Proceed:
Simply reach out to us at femme. Official on Instagram with your order number, a description of the issue, and clear photos of the flaw. Our customer care team will guide you through the process with ease.

We deeply value your trust in Femme and are committed to making your experience with us as smooth and delightful as possible.